Full Conference Pass

Monday
June 20
11:30 am–12:15 pm
Grand Ballroom Lobby

Boxed Lunch

Open to attendees with a Full Conference pass.

Lunch is on us! Join up with friends and colleagues and make new contacts across the industry before heading to the Opening Keynote.
Monday
June 20
12:00 pm–12:45 pm
Port of Baltimore Theatre, Grand Ballroom

Setting the bar high for supply chain investment: A conversation with Tractor Supply CEO Hal Lawton

Join Hal Lawton, CEO of Tractor Supply, as he discusses how the company is accelerating its supply chain investments to enhance its position as the dependable supplier for the “Out Here” lifestyle. For more than 80 years, Tractor Supply has been dedicated to serving its unique niche, targeting the needs of recreational farmers, ranchers and all those who enjoy living the rural lifestyle. Learn more about the Company’s $3 billion capital investment plans over the next five years and initiatives to optimize the end-to-end supply chain.

Monday
June 20
1:00 pm–1:30 pm
Room 25B

Sustainability 301: The supply chain connection

Like many companies, when Walmart began prioritizing sustainability, it focused initially on issues it directly controls. The company set three goals: (1) Powering the company with 100% renewable energy; (2) generating zero waste; and (3) selling more sustainable products. As its sustainability strategy matured, the company began focusing more on the sustainability opportunities and risks deep within its supply chains. Learn how Walmart is leveraging its supply chains to deliver more sustainable results for the company and its consumers, investors and suppliers.
Monday
June 20
1:45 pm–2:15 pm
Room 26B

Advanced supply chain mechanics: Chipotle shares business insight

Faced with increasingly unpredictable market dynamics, we’ll hear from Carlos Londono, VP, Head of Supply Chain, Chipotle Mexican Grill, who operating at the vanguard of supply chain innovation, will share how Chipotle is developing resilience, embracing sustainable networks and using technology to underpin a future fit organizational structure. 
Monday
June 20
2:30 pm–3:00 pm
Room 26A

The connected retail supply chain

To thrive in this age of disruption, retailers must build the resiliency to survive and the agility to pivot. Strategic retailers are thriving by adopting a connected supply chain that helps sense customer demand, source materials with confidence, respond in real-time, and deliver on time and in-full, while minimizing time-to-market, lowering overall costs, and increasing productivity.
Monday
June 20
2:30 pm–3:00 pm
Room 26B

The next generation tech supply chain

A new generation of resilient, agile and intelligent technology is emerging that embraces the opportunities in increasingly complex and volatile supply chains. In this session our speaker will examine the technologies that offer the best opportunities to supplement and support short and longer-term planning decisions and investments.
Monday
June 20
3:00 pm–3:30 pm
Port of Baltimore Theatre, Grand Ballroom

Creating a profitable and integrated supply chain network

The acceleration to digital, further fast-tracked by the pandemic, has put increased pressure on retail’s supply chain, making it imperative for businesses to rethink their operations with agility, resilience, and out-of-the-box strategies. To support changing consumer behaviors and drive profitability, retailers and brands have to adjust their networks and build a shared, scalable, hyper-efficient and sustainable supply chain.
Monday
June 20
3:30 pm–4:00 pm
Port of Baltimore Theatre, Grand Ballroom

Sustainable retail requires sustainable supply chains

Everyone -- consumers, employees, investors and regulators – is asking retailers to be more sustainable yet more than 95% of a retailer's sustainability impacts occur outside of their direct control. The most significant impacts are deep in retail supply chains. Being more sustainable means retailers must leverage their supply chains to create sustainable products that are manufactured sustainably from sustainable materials and deliver those products to consumers in a sustainable fashion. Sound impossible? Learn how retailers are doing it and still growing profits.
Monday
June 20
4:00 pm–6:00 pm
Expo

Expo Preview & Opening Party

Join the opening party for NRF Supply Chain 360 as we kick off the event and celebrate coming together to advance our industry.

Enjoy the expo preview, offering a first look at the 100 exhibitor booths, interactive exhibits, and groundbreaking supply chain technology to support your retail organization’s efforts to build a sustainable and resilient supply chain.

Retailers can play Match, Spin, & Win game in The Garden (in the EXPO) to win cash, prizes, and more! Learn more.

Tuesday
June 21
6:45 am–7:30 am
Hilton Cleveland Downtown, 100 Lakeside Ave E.

NRF & ArcBest Fun Run

Start the day off right with an invigorating 3-mile morning walk or run through the heart of Cleveland. Join fellow early birds as you make your way along Lake Erie and past notable local spots like FirstEnergy Stadium, Great Lakes Science Center, the Rock and Roll Hall of Fame and Willard Park. This outing will begin from the Hilton Cleveland Downtown, 100 Lakeside Ave E.

Grab a reusable water bottle (and Starbucks gift card!) from the Fun Run sponsor, ArcBest, located in booth #420. Water Bottles will be distributed Monday during expo hours.

Tuesday
June 21
7:45 am–8:30 am
Grand Ballroom Lobby

Breakfast

Open to attendees with a Full Conference pass.

Enjoy coffee and a bite to eat before grabbing a seat at the Keynote session.
Tuesday
June 21
8:30 am–9:00 am
Port of Baltimore Theatre, Grand Ballroom

Walgreens supply chain journey: How innovation is fueling the growth and the future of fulfillment

Consumers are driving the demand for flexible, omnichannel fulfillment that has led to retailers and brands embracing a multitude of shipping options that let customers choose between cost and convenience, or even sustainability. In this Main Stage session, Walgreens SVP, Chief Supply Chain Officer, Roxanne Flanagan, will explore how the giant health and wellness pharmacy chain is using innovative fulfillment strategies to drive business efficiency and customer loyalty.
Tuesday
June 21
9:00 am–9:30 am
Port of Baltimore Theatre, Grand Ballroom

The future of grocery retail now: Employing the latest innovations in automation, distribution, and fulfillment to deliver fresh food to more neighborhoods

Hear from Kroger’s Senior Vice President and Chief Supply Chain Officer Gabriel Arreaga and Ocado Solutions’ Senior Vice President David Hardiman-Evans on breakthroughs and innovations redefining e-commerce distribution, fulfillment and last-mile solutions in the grocery industry. The leaders will share how they’re deploying smart, AI-driven technological advancements to serve more households, create tech-first career opportunities, and build a more resilient and competitive business model.
Tuesday
June 21
9:45 am–10:15 am
Room 26A

Stay ahead of market trends with location analytics

As markets shift, consumer expectations are growing more complex. Join this panel to learn how location intelligence technology provides the data and tools to monitor, model and predict how distribution will be impacted.
Tuesday
June 21
9:45 am–10:15 am
Room 26B

Strategies for effective cross-border logistics

As global trade management becomes more challenging in the face of rapidly changing regulations, customs requirements, and compliance issues, keeping goods moving efficiently across supply chains is getting tougher. In this session, our panelists will share best practice advice on building effective cross border strategies to achieve competitive advantage in global markets.
Tuesday
June 21
9:45 am–10:15 am
Room 25B

Sustainable shipping: Reducing carbon footprints

Ocean carriers and container terminals are doing their part to help retailers, brands and others reduce their carbon footprints. Learn what they are doing, what questions you should be asking and how you can leverage their sustainability stories to improve your own sustainability story. 
Tuesday
June 21
10:30 am–11:00 am
Room 26A

Product donations: Turning unneeded inventory Into corporate goodwill

Retailers are finding ways to donate unneeded inventory to generate environmental, social and community benefits while increasing corporate goodwill. Learn how retailers like Amazon have made product donations a successful part of their CSR, ESG, and related sustainability efforts.

Tuesday
June 21
10:30 am–11:00 am
Room 25B

Where's The Freight (WTF): Solving supply chain bottlenecks through virtual integration

Multifaceted and cumbersome to manage, retail supply chains pose myriad challenges to the agility required to serve consumers effectively. Looking at the holistic freight ecosystem more specifically, large retailers must navigate multiple siloed verticals to manage and ensure the distribution chain operates synergistically. Moreover, freight visibility and transportation management at the national level requires systems integration and data sharing across the freight ecosystem to function seamlessly.

Tuesday
June 21
11:15 am–11:45 am
Expo Stage 2

How Beddy’s uses a virtual sandbox to revolutionize their distribution strategy produced by Sifted

Beddy's is a leading producer of zipper-fitted bedding. Their name is derived from what they provide: bed-ease. With Sifted's help, they've also achieved shipping-ease.

Sifted's agile tech tools help Beddy's optimize and model their distribution center locations, service types, package sizes, and more. As a result, they are able to ship to their customers faster and cheaper - a win-win for any ecommerce store.

Join us for a software demo and learn how Sifted can bring ease and efficiencies to your shipping too!

Tuesday
June 21
11:15 am–11:45 am
Expo Stage 1

Optimizing forecast and replenishment – learnings from 125 million hoagies produced by SAP

Wawa, an east coast-based convenience retailer, prepares, delivers and serves over 125 million hoagies across more than 950 stores each year.   That’s a lot of sales per square foot and requires constant innovation to delight the customer by responding to their changing needs. Whether you’re selling delicious food or other short product lifecycle products, margin improvements rely on innovating your forecasting and replenishment processes to respond to customer demand.  Hear how Wawa are leveraging process, technology and change management to deliver increased sales and margin.
Tuesday
June 21
12:00 pm–2:00 pm
Expo

5 for $500 Hosted Buyer Program

Pre-registration required.

Get paid to network. Schedule and attend five meetings and receive a $500 gift card.

Participating Partners: BlueYonder, Infor, KBRW, LocusRobotics, 4R, Cognizant, esri, Lexicon, OneRail, SAP, SVT and Tive

Tuesday
June 21
12:00 pm–12:30 pm
Expo Stage 2

Using warehouse robotics BI to optimize productivity produced by Locus Robotics

Business intelligence is transforming all sectors of the economy, including warehousing and manufacturing. As robotic automation becomes an integral part of these operations, effective use of the data these solutions generate gives critical visibility into what’s going on inside your facility, and provides a valuable and actionable resource for planning, operations, labor management and more.  In this discussion, we’ll explore the various types of key business information that automation solutions can provide for your operation. 
Tuesday
June 21
12:00 pm–12:30 pm
Expo Stage 1

What do QCommerce and scheduled deliveries have in common? produced by Bringg

Join us at this session that explores the last mile delivery for instant grocery and heavy goods' retailers. Looking at case studies, we will review the challenges, opportunities and the use of data to unlock the value of a connected network in the last mile.
Tuesday
June 21
12:45 pm–1:15 pm
Expo Stage 2

Specialty retailer delivers enterprise-level outcomes with last mile delivery produced by OneRail

Delivery optionality is no longer a nice-to-have; it’s an exception. Customers expect retailers, big and small, to offer same-day deliveries at the convenience. For smaller retailers, the lack of team members, delivery vehicle type flexibility and hefty SaaS fees make this an inequitable competition. Luckily there is a solution. Learn how PetPeople, now Hollywood Feed expanded its delivery offerings to enhance customer delivery experience using a platform plus people approach.
Tuesday
June 21
1:30 pm–2:00 pm
Expo Stage 2

An integrated approach as a core strategy in Michelin's B2B innovation produced by KBRW

As a global industrial leader, Michelin has successfully redefined its role as a service provider and reliable partner. By conducting a series of innovations in order capture, vendor managed inventory, or advanced supplier & sourcing management, Michelin has not only managed to improve its B2B commerce process, but it has also succeeded in introducing a lean and agile approach.

Tuesday
June 21
1:30 pm–2:00 pm
Expo Stage 1

On brand sustainability: How leading retailers curate more sustainable product portfolios produced by UL, LLC

Consumers demand access to sustainability-related product but are increasingly skeptical of marketing claims. Meanwhile, investors demand information from retailers about sustainable product and supply chains, policymakers are advancing measures that incentivize sustainable solutions, and national authorities like the U.S. Federal Trade Commission are redoubling scrutiny of potential greenwashing. Retailers are responding by offering sustainable product portfolios, but the path forward can be unclear.
Tuesday
June 21
2:15 pm–2:45 pm
Room 26A

Cultivating retail’s next generation of supply chain talent

Retail’s pipeline of qualified supply chain talent requires training and certification programs to achieve a robust pool of candidates proactively searching for individual and family-sustaining careers. NRF Foundation’s RISE Up program recently launched its newest skills training course to offer a Warehouse, Inventory and Logistics credential. The course provides an understanding of supply chains and develops workplace readiness skills for roles in warehouses, distribution, or fulfillment centers.
Tuesday
June 21
2:15 pm–2:45 pm
Room 26B

Supply chain transparency: Identifying risks and opportunities

As retailers race to meet consumer desire for more sustainable products while embracing their own corporate sustainability goals, everyone is realizing that sustainability risks and opportunities exist deep within supply chains. Learn how retailers are tracing supply chains to find hidden business value.

Tuesday
June 21
2:15 pm–2:45 pm
Room 25B

The future of ocean contracting

One of the biggest challenges in the supply chain for retailers and cargo owners has been the volatility in the ocean market and the significant decline in contract performance. As rates and fees have skyrocketed, what can retailers do to secure rate predictability and performance reliability? Hear from experts about what to expect in the future of ocean contracting and how forward-thinking retailers are shifting their strategies. 
Tuesday
June 21
3:00 pm–3:30 pm
Room 26A

Detect and protect: Securing the supply chain against cyber attacks

Global events and existing threats have now combined to create the most volatile cyber risk landscape yet known. Adam Isles from security and risk advisors Chertoff Group will show how to develop cyber best practice through an understanding of the implications of the war in Ukraine, the latest trends in cyber extortion, and what governments, customers and insurance carriers now expect.

Tuesday
June 21
3:00 pm–3:30 pm
Room 26B

Preparing ports for a 21st Century supply chain

Supply chain disruptions happen all the time. The pandemic has shown that the supply chain as a whole, especially the nation's ports, need to be better prepared for future disruptions. As retailers reevaluate their overall supply chains, the ports will play a critical role in the success of a retailer’s distribution of its goods. From the ability to manage congestion to sustainability initiatives, retailers are viewing ports more than ever as key strategic partners.
Tuesday
June 21
3:00 pm–3:30 pm
Room 25B

Reversing the returns railroad

Retailers are dealing with a $trillion + returns cost problem and yet have to continue to offer their customers a hassle-free and generally cost-free service. As more commerce shifts on line, the problem is only getting worse, and current reverse logistics processes are falling behind.
This session provides the latest insights, technologies and best practice into how to cut the costs of returns, which can be nearly 60% of the original sales price, and build a reverse logistics process able to manage and track products from order to return.
Tuesday
June 21
3:45 pm–4:15 pm
Port of Baltimore Theatre, Grand Ballroom

Unlocking the modern supply chain: Leveraging technology to optimize operational excellence and sustainability

Logistical challenges continue to cause disruptions that require last-minute workarounds on the part of  brokers, carriers, and retail shippers. Retailers must embrace innovation and collaboration to create that sought-after supply chain resilience and reliability. Increasingly, the modern consumer expects retailers to think beyond financial considerations and into matters of social and environmental responsibility.
Tuesday
June 21
4:15 pm–4:45 pm
Port of Baltimore Theatre, Grand Ballroom

How same-day delivery favors consumer demand: A conversation with Shipt CEO Kamau Witherspoon

 Ecommerce exploded during the pandemic, often stretching supply chains to their limits. Still, as the pandemic crisis eases, the new normal for e-commerce delivery remains at all-time highs and promises only to go up in sales volume. As retailers mull their strategies to accommodate such growth, they are faced with added pressure to keep pace with ever-shifting consumer preferences.
Tuesday
June 21
5:00 pm–7:00 pm
Rock & Roll Hall of Fame

Retail Rocks Closing Party at The Rock & Roll Hall of Fame

Celebrate the close of the inaugural NRF Supply Chain 360 at the Rock & Roll Hall of Fame! Connect with old friends and make new ones over drinks and food while rocking out to VOYAGE - THE ULTIMATE JOURNEY TRIBUTE BAND.