Jordan K. Speer
Research Manager, Global Supply Chains, Retail Insights
Jordan is responsible for covering global supply chains at IDC. Her core research examines how digital technology opens opportunities to better connect and optimize the execution of the end-to-end supply chain from order creation through order fulfillment. Her research will cover global trade management and sourcing, transportation, warehouse and labor management, order management, omnichannel fulfillment, and returns, with particular emphasis on how leading-edge technologies such as AI and analytics are key to evolving and improving these processes and improving sustainability across the supply chain. Jordan works with retailers and technology providers to help all parties understand where industry is headed and which best practices will align with their strategies to take them there.