Cathy Roberson

Cathy Roberson
Research Manager
Reverse Logistics Association
Cathy has over 20 years within the supply chain market including eleven years with UPS where she spent most of her time on competitive and market analysis for the Supply Chain Solutions subsidiary. After UPS, Cathy spent several years with various supply chain consulting firms focusing on market research before starting her own supply chain market research firm, Logistics Trends & Insights. Prior to UPS, Cathy worked at an e-commerce consulting start-up and at several libraries as a reference librarian. Cathy also writes for Air Cargo World magazine and other publications and is a frequent speaker at various supply chain conferences.

Speaking in:

Tuesday
June 21
3:00 pm3:30 pm
Room 25B
Retailers are dealing with a $trillion + returns cost problem and yet have to continue to offer their customers a hassle-free and generally cost-free service. As more commerce shifts on line, the problem is only getting worse, and current reverse logistics processes are falling behind.
This session provides the latest insights, technologies and best practice into how to cut the costs of… Read more