Reversing the returns railroad

June 21
3:00 pm3:30 pm
Room 25B
Retailers are dealing with a $trillion + returns cost problem and yet have to continue to offer their customers a hassle-free and generally cost-free service. As more commerce shifts on line, the problem is only getting worse, and current reverse logistics processes are falling behind.
This session provides the latest insights, technologies and best practice into how to cut the costs of returns, which can be nearly 60% of the original sales price, and build a reverse logistics process able to manage and track products from order to return.
Becca Meinz

Becca Meinz

Vice President, End to End Supply Chain Strategy
Best Buy